Refund policy

Returns

Our return policy lasts 30 days. If 30 days have passed since your purchase was delivered, unfortunately we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be returned with their original packaging and all included accessories, documentation, and materials.

To complete your return, we require a receipt or other proof of purchase.

Please contact us at info@blueribbonrarities.com before sending any item back. Do not send your purchase to the manufacturer unless specifically instructed by us.

Non-Returnable Items

Certain items may not be eligible for return, including:

Gift cards
Items that have been used, altered, or damaged after delivery
Items that are not in their original condition or are missing parts for reasons not caused by our error
Items returned more than 30 days after delivery

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us at info@blueribbonrarities.com as soon as possible after delivery.

We may request photographs or other information to help us evaluate the issue. If the issue is confirmed to be the result of our error or a defect, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Refunds

Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and automatically applied to your original method of payment. Please allow additional time for your bank or payment provider to process and post the refund to your account.

Late or Missing Refunds

If you have not received an approved refund, first check your bank account or payment account again.

If the refund is still not showing, contact your credit card company or payment provider, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at info@blueribbonrarities.com.

Sale Items

Sale items may be subject to the same return eligibility requirements as regularly priced items unless otherwise stated at the time of purchase.

Exchanges

We only replace items if they are defective, damaged, or incorrect, and an exchange is approved by our team.

If you need to request an exchange, please contact us at info@blueribbonrarities.com before sending your item back.

Gifts

If an item was purchased as a gift and shipped directly to you, an approved refund or exchange will be handled in accordance with the applicable return terms.

If the item was not marked as a gift when purchased, any approved refund will be issued to the original purchaser and handled according to the original payment method.

Return Shipping

Before returning an item, please contact us at info@blueribbonrarities.com for return instructions.

Unless the item was damaged, defective, incorrect, or the return is otherwise due to an error on our part, you are responsible for the cost of return shipping. Original shipping charges are generally non-refundable.

We recommend using a trackable shipping service when returning an item. We are not responsible for items lost or damaged while being returned to us until they are received.